Dear Buyers, Welcome to Thank you for buying your products from irishonlinesale. If you change your mind for any reason, please follow the relevant topics below for more information about product refund terms and product refund handling procedures.

  • Return and refund are accepted 

  • Overview of the product

  • You may also return any goods up to 14 business days after delivery. If 14 days have expired after purchase, we can not offer you a full return or exchange.

  • To be eligible for a return, your item must be an unused item and in the original condition in which you received it. It also must be in its original packing.

  • Several kinds of goods are exempt from return.

  • To complete your refund, we need a receipt or proof of purchase.

  • Any item that is not in its original condition is damaged, is wrong, or is lacking parts for any reason, not due to our error.

  • There are certain conditions where only partial returns are granted, such as software and video games.


  • We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

  • To start a return, you can contact us at

  • If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

  • You can always contact us for any return questions at


  • We only replace items if they are faulty or damaged or wrong. If you need to exchange for the same item, please email us at and send the item to Apartment 20, The Claremont, Santry Cross, Dublin 9,  D09 YE33, Ireland.


  • To return the product, you must send it by post to Apartment 20, The Claremont, Santry Cross, Dublin 9,  D09 YE33, Ireland.

  • You will be responsible for paying your own postage costs for the return of your product. Postage costs are non-refundable. If you receive a refund, the cost of return postage will be deducted from your refund.

  • Depending on where you live, the time it takes for the exchanged product to reach you may vary.

  • If you are returning more expensive items, you may consider using a tracked shipping service or purchasing shipping insurance. We do not guarantee that we will receive the returned item.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

If more than 15 business days have passed since we’ve approved your return, please contact us at

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